Frequently Asked Questions (FAQs)

🏨 About the Hotel

Q1: Where is S31 Sukhumvit Hotel located?

A: S31 Sukhumvit Hotel is located in the heart of Bangkok on Sukhumvit Road, opposite M Sphere Bangkok and near Terminal 21 Shopping Mall. We’re just steps away from BTS Phrom Phong, BTS Asoke, and MRT Sukhumvit stations.

Q2: What makes S31 Sukhumvit Hotel unique?

A: We offer a blend of luxury and convenience, with spacious modern rooms, rooftop infinity pool, panoramic city views, and well-equipped fitness center, all located in the The Em District.

🛏️ Rooms & Amenities

Q3: What types of rooms are available?

A: We offer a variety of suites including Deluxe Rooms, Duplex Suites, and Executive Suites,Family Resident Suite.

Q4: Do the rooms have bathtubs or Jacuzzis?

A: Yes, many rooms include bathtubs, perfect for relaxing after a day exploring Bangkok.

Q5: Is Wi-Fi available in the rooms?

A: Yes, free high-speed Wi-Fi is available in all rooms and public areas of the hotel.

🍽️ Dining & Facilities

Q6: Does the hotel offer breakfast?

A: Yes, we offer a daily breakfast buffet with international and Thai dishes at our on-site restaurant.

Q7: Are there any restaurants or bars on-site?

A: Yes, S31 features a sky bar, coffee lounge, and rooftop restaurant with stunning views of the Bangkok skyline.

Q8: Is there a swimming pool and gym?

A: Yes, we have a rooftop infinity pool and a fully equipped fitness center for all guests.

🛍️ Nearby Attractions

Q9: What popular attractions are near S31 Sukhumvit Hotel?

A: We are near M Sphere Bangkok, Terminal 21, EmQuartier, Benjasiri Park, and Siam Paragon. BTS and MRT access makes it easy to explore Bangkok.

Q10: How far is Suvarnabhumi Airport from the hotel?

A: It’s approximately 30–45 minutes by car depending on traffic. Airport transfers can be arranged upon request.

🚖 Transportation & Access

Q11: Is airport transfer available?

A: Yes, we offer private airport transfer services. Please contact our concierge team to book in advance.

Q12: Is there parking available at the hotel?

A: Yes, free on-site parking is available for all guests.

Q13: What public transportation is nearby?

A: We are located between Phrom Phong BTS Station and Asok BTS / Sukhumvit MRT Station, making it convenient to travel across Bangkok.

🧾 Booking & Policy

Q14: What is the check-in and check-out time?

A: Check-in is from 3:00 PM, and check-out is until 12:00 PM (noon).

Q15: What is the hotel’s cancellation policy?

A: It depends on the booking type. Flexible and non-refundable options are available. Please refer to your confirmation email or contact us directly.

Q16: Do you accept credit cards?

A: Yes, we accept Visa, MasterCard, JCB, UnionPay, and online payment.

👨‍👩‍👧‍👦 Family & Special Requests

Q17: Is the hotel family-friendly?

A: Absolutely! We offer family suites with multiple beds and child-friendly amenities.

Q18: Are extra beds or baby cots available?

A: Yes, we can provide extra beds or baby cots upon request (subject to availability).